{"id":786,"date":"2024-05-17T14:29:15","date_gmt":"2024-05-17T14:29:15","guid":{"rendered":"https:\/\/goingtothemoon.online\/?page_id=786"},"modified":"2024-05-17T14:29:15","modified_gmt":"2024-05-17T14:29:15","slug":"complaints","status":"publish","type":"page","link":"https:\/\/sunnyuplands.site\/index.php\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Do you want to submit a complaint?<\/h3>\n\n\n\n<p>Follow this <a href=\"https:\/\/forms.revolut.com\/058d9447-abe1-4974-a8ad-234dfc2d77b7\">link<\/a> and fill in our complaint form. Alternatively you can contact our complaints team at formalcomplaints@zeus.com.<\/p>\n\n\n\n<p>Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, and issue our response within a couple of days, but this can take up to 15 business days. If you are not happy with our resolution you can refer your complaint to the <a href=\"https:\/\/www.financial-ombudsman.org.uk\/\">Financial Ombudsman Service<\/a>.<\/p>\n\n\n\n<p>If you want to make a complaint related to Zeus&#8217;s trading product, please click <a href=\"https:\/\/www.revolut.com\/legal\/trading\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do you want to report Fraud at Zeus?<\/h3>\n\n\n\n<p>Contact us through this <a href=\"https:\/\/revolut.com\/app-form\/b1b11114-10a8-494b-bd05-85a1528d5385\">link<\/a> if you haven&#8217;t reported your case before. We will be able to act quicker and have our fraud specialists assist you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do you have a different enquiry?<\/h3>\n\n\n\n<p>For any other enquiries, please visit our <a href=\"https:\/\/www.revolut.com\/help\">Help page<\/a> or contact us via in-app chat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want to submit a complaint? Follow this link and fill in our complaint form. Alternatively you can contact our complaints team at formalcomplaints@zeus.com. Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, and issue our response within a couple of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/pages\/786"}],"collection":[{"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/comments?post=786"}],"version-history":[{"count":1,"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/pages\/786\/revisions"}],"predecessor-version":[{"id":787,"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/pages\/786\/revisions\/787"}],"wp:attachment":[{"href":"https:\/\/sunnyuplands.site\/index.php\/wp-json\/wp\/v2\/media?parent=786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}